Credit Controller

Serbia

Job Description:

This role will be based in Serbia and will be responsible for coordinating, following up, consolidating and reporting cash collection and credit control activities on the Group level. The ideal candidate will have prior working experience in the inhouse corporate credit department, Insurance company or Debt collection agency, understanding of various type of Trade AR securities, Trade finance instruments and working knowledge of dunning process and hands on approach to compliance with internal policies. This role will be heavily geared towards coordinating with Commercial, Operational, Finance, Compliance, Legal teams for various reporting and alignment need hence candidate must have proficient Excel, SQL, PowerBI and PowerPoint (Thinkcell) skills and be able to prepare presentations as required.

The Credit Controller will be responsible for:

1. Control over cash collection activities in Companies of the Group and correct AR reflection:

monitor overdue accounts and initiate collection efforts as necessary
collect comments on overdue for consolidation
advising next steps of collection (soft and hard) in accordance with the Credit Policy
identify inconsistency in the report and SOA (check timeliness and correctness of payment application and due dates reflection), initiate correction to resolution
creation of new reports, cash collection targets, and tracking credit limit usage
control and update dunning process

2. Performing order management:

monitoring credit events
advising business on credit standing of counterparty, orders status, security required
participation in orders release, approval of extended payment terms and credit limits
training colleagues on payment terms and securities aligned with the risk profile of the customers

3. Enforce group-level credit policies and procedures:

document and record-keeping decisions and (customer creation, credit limit, payment terms, dunning, credit control set up and extension)
ensure that credit terms and conditions are adhered to by customers in the system
prepare cases for the Credit Manager’s review and escalation
training Credit Control Champions and accounting on Credit policy amendments and ERP credit control functionalities

4. Regular reporting on:

Customers aging, exposure and collection performance,
Portfolios/regions/divisions quality analysis,
individual measurement and performance statistics
Monthly prepare analysis and reporting for MIS and Credit Committee

5. Participation in Projects:

Automation of credit related approvals
Onboarding of Credit Management AI-driven system

The successful candidate will have:

Experience in a similar in-house international corporate role
Experience in working with AR Trade security, insurance, international companies’ collection, ERP (e.g. SAP, Sage, Axapta)
Knowledge of IFRS.
Proficiency in excel and preparing presentation.
Structured thinking, attention to details, initiative and entrepreneurial mindset in work.
Ability to work under pressure.
English language proficiency.
Desirable: Power BI, SQL, Chat GPT